Can you Mediate in person & online?
Mediation is a fantastic way to resolve disputes without the stress and cost of going to court.
But with busy schedules and people sometimes being miles apart, you might be wondering: Can mediation be done both in person and online?
The answer isa BIG YES! Mediation is flexible, and both in-person and online options are available to suit different needs.
In-Person Mediation: How It Works
In-person mediation typically takes place in a neutral location, such as a solicitor's office, mediation centre, or conference room.
The process usually follows these steps:
Opening Statements - The mediator explains the ground rules and process.
Each Party's Perspective - Both sides get a chance to share their views.
Discussion & Negotiation - The mediator facilitates communication, helping the parties explore matters.
Private Sessions - The mediator may speak to each side separately to understand their concerns better.
Agreement or Next Steps - If a resolution is reached, it's written down and can be made legally binding.
Pros of In-Person Mediation:
Better for complex disputes where body language and face-to-face discussion help build trust.
Easier to read emotions and reactions.
Helps parties focus without distractions.
Cons of In-Person Mediation:
Takes time to organise
More expense to rent space and travel to mutually convenient location.
If parties do not want to see each other, risk of bumping into each other.
Online Mediation: How It Works
With technology making everything more accessible, online mediation has become an increasingly popular choice.
It works just like in-person mediation but takes place over video conferencing platforms like Zoom, Microsoft Teams, or dedicated mediation software.
How Online Mediation Works:
Scheduling & Tech Setup - Parties receive a secure link and instructions.
Virtual Meeting Room - Everyone joins the video call, and the mediator explains the process.
Discussion & Negotiation - Just like in-person, both sides share their perspectives and engagement in a meaningful conversation.
Breakout Rooms - The mediator can hold private discussions with each party in separate virtual rooms.
Resolution & Agreement - If an agreement is reached, it can be written up and signed electronically.
Pros of Online Mediation:
Convenient - No need to travel, saving time and costs.
More accessible - Suitable for international or long-distance disputes.
Less intimidating - Some people find it easier to communicate virtually.
More flexible - quicker appointments in an out of office hours
Easier to arrange with different time zones - it can be done from anywhere!
Final Thoughts
Whether in-person or online, mediation is a powerful tool for resolving disputes quickly, affordably, and amicably.
The key is choosing the method that works best for your situation.
Thinking about mediation? Reach out to Clockwork Mediation today to explore the best option for you!
